WeChat ID: SVARecruitment

Arabic/Hindi Customer Service Rep (CSR) / Sales, Global Fintech / Financial Services MNC, Dubai, +110k AED Per Annum

Customer Service (IC)

Ref: 549Wednesday 30 August 2023

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Company Summary

  • Our client is a globally recognized Financial Services Fintech firm MNC.
  • They help in provide leveraged trading to millions of their customers through their global brands.
  • The company was founded in London over 20 years ago. They are working with different brands to bring innovative trading and investing products that meet their expectations for choice, creativity, and control.
  • Headquarters is in London and has 6 other locations worldwide. They have over 1000 employees that are currently located in different parts of the World.


Job Description

  • Will answer Arabic/Hindi customer e-mails, assisting with the opening of client accounts, amending existing accounts, maintaining client records and liaising with appropriate departments.
  • Reporting to the Senior Head of Dubai Office. Will provide all relevant information to clients regarding documents and materials for opening new accounts
  • Deal with complaints of a varying nature promptly and effectively and will provide support and troubleshooting on platforms.
  • Liaise with the compliance officer regarding complaints and approval of accounts


Key Candidate Criteria

  • Must be a competitive and well-experienced customer service representative.
  • Must be proficient in MS office applications and computer skills
  • Knowledge of the Financial Market will be preferred
  • Fluent in English and Arabic/Hindi



  • Dubai



  • Up to 110K AED Annually
  • Commission & Bonus
  • Medical & Other Benefits
  • Generous Annual Leave
  • Incentivize Trips
  • Annual Salary Review & Increase



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