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Inside Sales


Silicon Valley Associates Recruitment is a leading Hong Kong IT recruiter agency and talent management solutions provider in Hong KongSingaporeShenzhenShanghaiDubaiJapan, and Asia.

As they say, the customer is always right. A company’s most prized possessions are its customers. Several research studies have proven that it is much more cost-effective and efficient for a company to work to retain its existing customers, keeping them happy and loyal to the brand. It’s much more ideal, compared to investing heavily in marketing and lead generation efforts to attract and gain new customers.


That’s why it’s important for a company to value its existing consumers. To bridge the gap between the two parties, there is a need for an inside sales representative. This professional spends day-in and day-out reaching out to and working with the brand’s existing customers. Ultimately, their goal is to find out what customers want and create solutions to ensure a smooth sales process.


Responsibilities of an Inside Sales Representative

  • Communicate to customers in a friendly manner, listening to their feedback and suggestions
  • Introduce and explain products and services to customers as well as answer their questions and inquiries
  • Device solutions and strategies to address customer feedback


Why You Need an Inside Sales Representative

As a business, your consumers should always be valued. Gone are the days when people just buy a product, give their payments, and end the transaction then and there. Nowadays, people judge a company not only for the products or services they offer, but they also take into account their relationship with the brand. The ease of communication, smoothness of the transaction, effectiveness of customer service — all of these are valued by modern-day consumers. Hence, the need for companies to improve their craft in keeping their customers happy.


The professional who can help your company find out what your consumers want is an inside sales representative. They spend their days understanding the customers and finding out what they want to see from your company. With this information, you have plenty of room to work on improving your operations, marketing, sales, products, services, and more.


In need of an Inside Sales Representative? Contact our IT recruitment agency and we’ll help you access talented individuals looking for a job in Hong Kong that fits both the standard qualifications required for the position, as well as your specific personnel requirements.

 

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