Company Summary
- Our client is a dynamic IT services and consulting company specializing in managed network support and IT solutions.
- Provides cutting-edge solutions such as network support, desktop support, data center migrations, and customized IT maintenance services.
- One of the pioneers and leaders in their specialized industry. Recently expanded its international presence with a new office in the United Kingdom.
- Established over 3 years ago with a growing team of around 50 professionals globally. Offices across the United Stated and the United Kingdom. HQ is in Delaware, USA.
Job Description
- After a very successful 2024, looking for a new Network Engineer to join their team in Hong Kong.
- Perform routine maintenance and hardware installation/removal for network devices.
- Monitor network health and escalate issues promptly
- Troubleshoot network hardware and connectivity problems, coordinating with vendors
- Provide remote hands support for advanced teams and external vendors
- Maintain accurate network asset records and update CMDB
- Respond to support tickets within SLAs and escalate as needed
- Participate in on-call rotation and support maintenance windows
Key Candidate Criteria
- Experience in network engineering within data centers
- Strong knowledge of routers, switches, firewalls, and network protocols
- Skilled in network monitoring and asset management
- Ability to troubleshoot and work with vendors
- Familiarity with security protocols
- CCNA, CCNP certifications would be a big plus
- Fluent in English
Office
Salary
- 35K+ HKD per month
- Commission & Bonus
- Medical & Other Benefits
- Generous Annual Leave
- Incentivize Trips
- Annual Salary Review & Increase
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