WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan



HOT_MYS Customer service executive, Tickets WhatsApp Calls and Emails MS applications $Negotiable


15 / 09 / 2023




Malaysia – willing to relocate

Experience Summary

With more than 4 years overall work experience in Customer service

Current and Previous Employers and jobs include Customer service executive – XXX investment bank, Shift leader for region aunz and asean – XXX Malaysia, and Assistance coordinator – XXX Services


Universiti Teknologi XXX
Bachelors of Business administration Human resource management

Motives & Seeking

Passively looking for a job and just looking for other opportunities in the market and she also wants to challenge herself working abroad.


English - Fluent
Malay - Native

Recent / Current Salary

$ 3.9K MYR per month
+1 month bonus

Expected Salary

$ 4.6K MYR per month



3 Months – negotiable

Interview Availability

Requires a few day’s notice


Interview Assessment Notes 



  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    With more than 4 years of experience working mostly in the customer service and currently working as a customer service executive. She is currently working in an investment bank and her tasks are to handle the customer using ticket we will be using like a fresh test. She also attends or manage the customers using live chat or press chat which they attend the customers inquiry using WhatsApp live chat or contact them via email or do some phone calls.

  2. What skill(s) / experience would you self-describe as strongest or specialist in? Do you have the lists of key criteria's according to the clients requirements?
    She has a good communication skill and can build a good relation ship with the customers. She is also approachable and proficient in terms of using Microsoft applications like Word, Excel, and Power point.


Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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