WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan



HOT_MYS Customer Care Officer, Customer service Communication skills Ms applications $Negotiable


18 / 09 / 2023




Malaysia – willing to relocate

Experience Summary

With more than 5 years overall work experience in customer service, order processing, population and social media.

Current and Previous Employers and jobs include Customer Care Officer - XXX Telecommunications Ltd, Social Media Marketing Executive - XXX Kaseh, Public Relations Consultant - XXX Associates, Event Coordinator Trainee - XXX Malaysia Berhad (XXX), and Customer Service Representative - XXX Sales & Services Sdn Bhd


Bachelor of Human Sciences (Honours) in Communication (Public Relations) International Islamic University XXX 2014 – 2018

Diploma in Communication and Media Universiti XXX 2010 - 2013

Motives & Seeking

Passively looking for a job and just looking for other opportunities in the market that will also help him to have a career growth.


English - Fluent
Malay - Native

Mandarin – Intermediate
Arabic – Intermediate

Recent / Current Salary

$ 2-3K MYR per month

Expected Salary

$ 240K MYR per month



1 Month

Interview Availability

Weekdays – 1pm onwards


Interview Assessment Notes 



  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    He is a passionate and energetic individual with over five years of experience in customer service, order processing, population and social media and his aim is to use his talent and skill at any reputable company. He is current working as a customer care officer and work closely with his team members to achieve optimum efficiency with productivity and escalate any unresolved issues.

  2. What skill(s) / experience would you self-describe as strongest or specialist in? Do you have the lists of key criteria's according to the clients requirements?
    He said that his strongest skills are customer service and his communication skills which he rates his skills for those two 5 out of 5. He is proficient is using Microsoft applications and with experience in Adobe applications as well.


Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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