RECRUITER SUMMARY
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Name:
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HOT_IT SERVICE MANAGER_$55k HKD PER MONTH
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Date
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03 / 25 / 2021
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Nationality
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Chinese (HKID Holder)
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Residence
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Hong Kong
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Experience Summary
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Has 14 years experence in IT services
With XXX as IT Service Manager
With XXX for almost 2 years
With XXX for 5 years
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Education
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XXXX, Hong Kong
Postgraduate
Diploma in Strategic Business Information Technology
Bachelor of Information Technology
XXX University, Australia
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Motives & Seeking
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Not Actively looking but if there is a chance to jump to other opportunities, he will grab it for him to learn more and to explore other industry.
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Languages
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English- Fluent
Cantonese- Fluent
Mandarin-Fluent
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Recent / Current Salary
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$ 55K HKD Per Month Fixed
+ 2.9 Months Bonus
+ Basic Benefits
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Expected Salary
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$ 65-68k HKD Per Month Fixed
+ 2-3 Months Bonus Annually
+Housing Allowance, Better Medical and Dental insurance and 20 days annual leave.
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Notice Period
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2 Months ( negotiable)
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Interview Availability
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1-2 days prior the interview
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Interview Assessment Notes
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- Has experience in handling Cisco Wi-Fi, Video conferences system and basic command to Cisco switches when he was with Harbourvest Partners. He does some trouble shooting, cabling installations and monitoring. Manage a team with two subordinates in Hong Kong and Japan with approximately 200 users (remote access). In APAC region they have a total of 5 people with 440 users. Is a Cisco Certified Network Associate, CCNA (2017). Has experience working in a retail for 2 years at Polo Ralph as a service desk specialist and support the 16 retail stores managing POS.
- With XXX his projects focus on office relocation and new office set up which involves networks. Also handled Cisco WIFI projects in APAC assisting less than 50 end users remotely. His role was more on managing IT budgets, roll out planning and contract management.
- With XXX since he works with auction houses, they normally have a very large scale of users where he set up the whole LAN around 200 people and monitor the real time auction system to do the bidding.
- He basically focuses on supporting Level 1 and Level 2 issues and he also provides support in their VIP users. In his current company he is reposting to their regional manager based in Singapore. He also does the IT survey to their end user to improve their services.
- He is strong in communication skills he even rates himself 4.5 out 5 since he is engage in communicating with different end-users, he needs to be good at it because sometimes the issue cannot be resolve because of the communication problem, the end-user and the technical person didn’t understand each other’s. That is why for him he can resolve the problem as soon as possible by providing appropriate questions and investigations.
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Recruiters
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Victor Chen, Senior Recruiter & Talent Broker
852 6700 6472, Victor.chen@svarecrutment.com
info@svarecruitment.com
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Employment Agency
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Silicon Valley Associates Recruitment (Hong Kong) Limited
25F, Langham Place Office Tower, 8 Argyle Street, Mong Kok, Hong Kong
EA Licence Number: 62521
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