WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan



HOT_IND IT Infrastructure, Technical Support Engineer, T1 T2 T3 Support Back up and Restoration, $34K HKD per month


   06 / 12 / 2023





Experience Summary

9+ years of experience in the IT Industry

Current & Previous Employers and jobs include:
Technical Support Engineer at XXXX
Technical Support Engineer at XXXX
ICT System Administrator at XXXX
System Engineer at XXXX
System Engineer at XXXX

System Engineer at XXXX


Bachelor of Computer Application

Motives & Seeking

Is actively looking for a job right now because wants to have stability for his next job. Open for the L1/L2 IT Support and for relocation to HK, SG, and UAE.


English – Fluent
Mandarin - Conversational
Hindi - Native

Recent / Current Salary

    $17K HKD per month

Expected Salary

    $34K HKD per month



    1 month

Interview Availability



Interview Assessment Notes 



  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    He has around 9 years of experience in the IT Support Industry usually in the Tier 1 and 2, and now he’s on Tier 3 already. He is currently working as a Technical Support Engineer for XXXX where he is providing Tier 2 and 3 remote support for clients in Singapore, Australia, and China. He usually supports different OS like Windows 7 & 10, Linux, Red Hat, Ubuntu, and Ruby. Before this, he was with XXXX as a Technical Support Engineer as well where he provided tech support to Microsoft customers. Also have experience being a System Administrator for XXXX where he provided remote support, chat support, phone calls, and in-person installation, troubleshooting, and managing of different applications or software.

  2. What skill(s) / experience would you self-describe as strongest or specialist in?
    Strongest skill would be backup and restoration for the technical side; he is also very good with supporting Tier 2 and Tier 3 and have worked with different race and people. Most of the technology they are doing for T1 and T2, he has deep knowledge with installation, configuration, and troubleshooting. Rates himself a 4 out of 5 in providing T1-T3 support. Aside from that, he is also a good team player and have good relationship with his teammates.

  3. Do you have the lists of key criteria's according to the client's requirements?
    He’s a quite strong with General IT and also proficient with IT hardware components as well as software and applications since he has been in the IT Industry for about 9 years now. He is also very well-versed with Microsoft including Microsoft products such as O365, PowerBI, etc. Also good with supporting Microsoft customers.


Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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