WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan





HOT HK/Technical Support Specialist, Technical Support Quality L2, IT Support, 8K MYR Monthly


23/ 11/ 2022













Experience Summary

9 Years of work experience


Technical Support Specialist:XXX

Technical Support Specialist:XXX

ANZ Technical Support Quality L2:XXX

ANZ Technical Support Queue L2:XXX


Doctor of Philosophy – PhD

Management Information Systems and Services

Universiti XXX


Master of Management (GSM) Management Information Systems Islamic International University XXX


Bachelor of Business Management (Hons)

Management Information Systems






Motives & Seeking

Actively looking for a job because he want’s a change for the betterment of his own skill set, and own knowledge 


English- Fluent






Recent / Current Salary

6K MYR Monthly

Expected Salary

8K MYR Monthly







1 month

Interview Availability

Requires a few days notice






Interview Assessment Notes 



1. He started working in 2013 in XXX as a technical support specialist where he was answering calls, assisting customers through emails and answering their inquiries on chat and then giving follow up if they have any issue in related to internet and etc. Currently, in XXX as an executive technical support. he worked there for like a couple of years as a technical support.

2. He is expert in Troubleshooting, IT supporting, communication and etc.

3. He's working in XXX, so he was assisting them.  He was working as a technical support hub for XXX, and he worked there for 2 years then he was moved to quality specialist. As quality specialists, he analyze the data. So basically they do all this reporting in quality, specialists that he was working until 2018.


Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen





Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.





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