RECRUITER SUMMARY

Name: 

HOT_HK Tech Support, Troubleshooting $35K HKD

Age Range:

30s

Nationality

Hong Kong

 

Residence

Hong Kong

 

Experience Summary

Total 12+ years. Specialising as  Technical Support.

Current Employer is XXXX  for 1+ Year.

Some Previous employers are XXXX for 3+ years and XXXX for 1+ year.

Education

XXXX

2008 – 2010

BSc (Hons) Business Management (Engineering)

XXXX

2002 – 2005

Higher Diploma in Enterprise Computing

Motives & Seeking

Actively looking for a Technical Support role.

Languages

English- Fluent

Cantonese- Fluent

Recent / Current Salary

$ 30.4K HKD Per Month Fixed

+ HKD Commission

+ HKD Bonus

+ Medical / Any Other Benefits

Expected Salary

$ 35K HKD Per Month Fixed

+ HKD Commission

+ HKD Bonus

+ Medical / Any Other Benefits

 

Notice Period

1 Month

Interview Availability

Requires a few days notice

Interview Assessment Notes

  1. He is a senior technical support to manage his team, prepare annual budgeting and what contribution the team can make and daily operation support and monitor the team and the server and office renovation in the project and work with different departments such as with IT vendor. He is mainly responsible for Windows server support and system administration and has experience in Office365.
  2. His strongest is handling IT projects and user operation support related to windows based. He has 20+ years in supporting operation support. Would rate himself 4 out of 5 in support. He handles the VIP and team management support.
  3. He has 10+ years of experience in technical support. Would rate himself 3 out of 5 in technical support. He has done technical support for a large enterprise company to do the global system upgrade to do the Wi-Fi system implementation.
  4. He has 10+ years of experience in Microsoft Windows, 6+ years of experience in system and network configuration, 5+ years of experience in Active Directory, 10+ years of experience in software installation, 10 + years of experience in troubleshooting. Would rate himself 4 out of 5 in Microsoft Windows, 3 out of 5 in Active Directory, 3 out of 5 in system and network configuration, 2.5 out of 5 in registry, 4 out of 5 in software installation, 4 out of 5 in troubleshooting and 2 out of 5 in scripting.
  5. He has experience in DNS, Web proxies, Email servers, mail protocols, Web categorization, Web protocols, Anti-Spam and Anti-Malware solutions. Would rate 2.5 out of 5 in DNS, Web proxies, Email servers, mail protocols, Web categorization, Web protocols, Anti-Spam and Anti-Malware solutions.

Recruiters

Victor Chen

852 6700 6472

Victor.chen@svarecrutment.com

Employment Agency

Silicon Valley Associates Recruitment (Hong Kong) Limited

25F, Langham Place Office Tower, 8 Argyle Street, Mong Kok, Hong Kong

EA Licence Number: 62521

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment wil never charge any fees from job-seekers.

Potential Employer Terms

General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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