WeChat ID: SVARecruitment



HOT_HK Tech Support Hardware/Software Troubleshooting $25K HKD

Age Range:



Hong Kong



Hong Kong

Experience Summary

Total 20+  years. Specialising as  IT Support

Recent Employer is XXXX  for  2 months.

Some Previous employers are XXXX for 1 year, XXXX for 3 months and Microware Limited for 1 year.




Advanced Diploma in Business Administration

Motives & Seeking

Actively looking for IT support roles


English- Fluent

Cantonese- Fluent

Mandarin- Fluent

Recent / Current Salary

$ 20K HKD Per Month Fixed

+ HKD Commission

+ HKD Bonus

+ Medical / Any Other Benefits

Expected Salary

$ 25K HKD Per Month Fixed

+ HKD Commission

+ HKD Bonus

+ Medical / Any Other Benefits

He is flexible but it depends on the location of the job whether i’s is ner or not.

Notice Period

Immediately available

Interview Availability

Requires a few days notice

Interview Assessment Notes

  1. He has worked in the IT industry for 3+ years and has handled IT support for over 200+ users.


  1. He prefers to work in hardware and software and troubleshooting and 80% is troubleshooting. He has 3+ years of experience in troubleshooting. Would rate himself 3.5 out of 5. He has done troubleshooting when internet is lost and when they have hardware problem with peripherals and also for the settings and connection and software installation and hardware installation and online meetings software support such as MS teams.


  1. He has 3+ years of experience in system administration and would rate himself 3.5 out of 5. He has done system configuration, log in issue, resetting passwords and group email, resetting passwords and in servers and support for user and VIP users.


  1. He has 2+ years of experience windows domains daily, 2+ years of experience in AD, Office365 not very familiar but he has extensive experience in Office 2019. Would rate himself 4 out of 5 in Windows Domains, 3 out of 5 in Active Directory and 3 out of 5 in Office 2019. When there is a new user he will set up the new user and make the user and set the password and setup the directory and the workname and the workgroup and login for the company.


  1. He has some experience in router and security systems for joining the system and the firewall.


Victor Chen

852 6700 6472


Employment Agency

Silicon Valley Associates Recruitment (Hong Kong) Limited

25F, Langham Place Office Tower, 8 Argyle Street, Mong Kok, Hong Kong

EA Licence Number: 62521

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment wil never charge any fees from job-seekers.

Potential Employer Terms

General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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