WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

 

RECRUITER SUMMARY

 

Description:   

HOT HK/SG/ L2 Technical Support Engineer, Cisco, Network Engineer, Technical Assistant, Negotiable

Date

24/ 10/ 2022

 

 

 

 

Nationality

Malaysian

Residence

Malaysia

 

 

 

 

Experience Summary

13 Years of work experience

 

Tier 2 Technical Support Engineer

XXX

Network Consulting Engineer

XXX

L2 Customer Support Engineer

XXX

L2 Customer Support Engineer

XXX

Technical Support Engineer

XXX

L2 Network Support Engineer & Shift Lead

XXX

 

Technical Assistant

XXX

Education

University of XXX, 2022 – 2024 | Master of Science in Cyber Security

 

University of XXX, 2006 – 2009 | Diploma in Computer and Networking

 

Cisco Networking Academy, 2007 – 2008 | CCNA Discovery

 

XXX, 2009 | International English Language Testing System IELTS – Band 7.0 of 9

 

 

 

 

 

Motives & Seeking

Actively looking for a job because he want’s to  expand his knowledge, learn new technologies, and etc. 

 Languages

English- Fluent

 

 

 

 

 

Recent / Current Salary

200K MYR Annually

Expected Salary

Negotiable

 

 

 

 

Notice

Period

1 month

Interview Availability

Requires a few days notice

 

 

 

 

 

Interview Assessment Notes 

 

 

1. As a technical support engineer, he provides his team and provide support for customers mainly across XXX. He does troubleshooting and escalation points for complex issues for partners and customers. Provide them with a solution; communicate via email, phone, or remote session. and also provide technical training to junior engineers, so newcomers, new juniors, etc.

2. He is an expert in technical support, networking, troubleshooting, etc.

3. He started working in 2009. And he started working with Ibil, which is a vendor. He worked as a technical assistant for telecom and in its operation center for both at Fortinet. He monitors the BGP link and the backhaul links of DB and backhaul links towards other countries. So when it's over utilized, he will reroute the traffic to a different route using a BGPS. So, he will do it using a local preference, attribute, etc.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

 

 

 

 

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

 

 

 

 

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