WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan



HOT HK Service Assistant Manager O365 VPN Connection $38k HKD Per Month


12 / 05 / 2022      


Hong Kong


Hong Kong

Open to work anywhere in Hong Kong.


Experience Summary

Has 25 years of professional experience. He currently works as the Professional Service Assistant Manager for X and previously as Senior Service Engineer for X.


Bachelor of Science in Computing and Networking



Master of Knowledge Management


Motives & Seeking

He wants to earn more money than what he is currently earning. He considers himself as a individual contirbutor and team leader since he has also led a team before, he is open to any sized companies. He is also open working to any types of industries.


English- Fluent

Cantonese- Native

Mandarin- Basic


Recent / Current Salary

$38k HKD

+Year end bonus

+Medical Insurance

+Travel benefits

Expected Salary

$38k HKD

+Year end bonus

+Medical Insurance

+Travel benefits



1 Month notice

Interview Availability

Requires a few days notice      


Interview Assessment Notes 



  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?

He is currently working as a Professional Service Assistant Manager for X and he is in charge to formulate solutions and service scope based on the understanding of potential Service Provider / System Integrator requirements. He also provides a review of Service Provider / System Integrator submissions and coordinate Type Approval Test and address any technical or operational issues within the Service Provider system.

  1. What skill(s) / experience would you self-describe as strongest and specialist in?

Has a strong experience in Office365 account setup and maintenance. He also does the maintenance and monitors the VPN connection between Hong Kong to Munich office when he was still working for ARRI Asia. He also monitors the network and maintenance, and he also does firewall management.

  1. He also worked for X for 17 years as Senior Supervisor and take accountability, advisory and problem solving on business and professional products (Ink Jet Printer/ Network Camera/Projector) pertain to after-sales related activities. They would travel to Japan to train how to repair their products, he will then invite and train the Canon HK team to demo how to fix Canon products. He also provides technical support to subsidiaries and distributors in product quality issues, technical training, and service information. If for some reason they couldn’t fix a product he would then report to the headquarters of Canon so they could investigate.
  2. Before working for X, he worked for X, and he was the Senior Service Engineer and IT Support Officer he develops and conduct service training course for dealer’s engineers in the service and maintenance of ARRI products and also provide technical support to subsidiaries, distributors and dealers in the area of product quality issues, technical training and service information.


            5.With X, he also evaluates and investigate and service product quality, Environmental, Health and Safety Management (QEHS) highlighted by subsidiaries and distributors and coordinate rectification and service of product QEHS and render advice to X on problems and solutions in the field.


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Employment Agency

Silicon Valley Associates Recruitment

907, Silvercord Tower 2, Tsim Sha Tsui, Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen


Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.


General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.




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