WeChat ID: SVARecruitment





11 / 17 / 2021


Hong Kong


Hong Kong

Experience Summary

Over 10 years working experience as IT professional


Currently working as Senior Specialist IT Team Lead in XXX


Previous company: XXX


Degree: BSc (Honours) in Creative Media

University: XXX

Motives & Seeking

He is looking for job opportunity because the culture on his current company is not suitable on him, and the IT equipment is too legacy, so it is not healthy for the IT department.


English- Fluent

Mandarin- Conversational


Recent / Current Salary

$47.1K HKD fixed per month

+3 Months Bonus

+20K HKD annual allowances for the race meeting duty

+Basic Benefits

Expected Salary

$55K HKD per month

+2 Months Bonus

+Basic Benefits

Notice Period

1 month

Interview Availability

1-2 Days’ Notice

Interview Assessment Notes

  1. Currently he is working in XXX as IT Team Leader, he has a team of 30 members, and they are support 96 retails stores and 4 Telebet. All in all, they are supporting 5,000 users in Hong Kong. His team usually providing Tier 1 to 2 support to daily operations covering Windows, Office365 and AD, O365, Hardware, Software and Exchange.
  2. He was focus on hardware and end-user. IT infrastructure is not included in his scope of work, but he has basic understanding and can-do basic configuration and troubleshooting when it comes to IT infrastructure since he takes the lead in overseeing IT Infrastructure projects regionally.
  3. He was in charge in setting up and configuration for their server, but the architectural design is in charge with the application team.  He can provide analytic oversight into Incident Management and Request Fulfilment processes and procedures to ensure that a high-quality service is provided to both internal and external customers
  4. In XXX, he managed a team with 6 members to perform day to day operation for IT Service Centre to ensure Incident, requests, events, and enquiries are received, recorded, categorized, and prioritized accurately in a timely manner


Victor Chen, Senior Recruiter & Talent Broker

852 6700 6472, Victor.chen@svarecruitment.com

Perry, Sourcing Associate

Employment Agency

Silicon Valley Associates Recruitment (Hong Kong) Limited

907, 9th Floor, Silvercord Tower 2, 30 Canton Rd

Tsim Sha Tsui. Kowloon, Hong Kong

EA Licence Number: 65675

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Potential Employer Terms

General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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