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Experience Summary
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8+ years of experience in the industry
Current & Previous Employers and jobs include:
Co-Founder/Commercial Director at XXXX
Key Account Manager at XXXX
CS Executive at XXXX
Business Development Executive at XXXX
Sales and Customer Care Supervisor at XXXX
Guest Experience Ambassador at XXXX
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Education
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BA (Honors) in Hospitality Management
XXXX
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Interview Assessment Notes
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1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
She has studied Hotel Management in Switzerland for about four years then came back to Hong Kong afterward. She started her career with XXXX as a Guest Experience Ambassador, mainly involved in lots of client-facing tasks and client services. After that, she joined XXXX as a Sales and Customer Care Supervisor where she did mostly fashion e-commerce for different brands of women’s/men’s wear; back then, she looked after a team of six consultants and had to coach them, handle phone calls, emails, live chats, and such. After some time, she got another job with XXXX as a Business Development Executive where she was mainly serving as a personal shopper, the role is a very sales focused and was able to handle more than 50 client portfolio for them. She took few months break then joined XXXX as a CS Executive and was also a Key Account Manager for XXXX where she served mainly VIPs or top spenders of their website; they sell brand names there such as XXXX and other emerging brand names. Due to the issues in the economy, the company had to close down and she started her own business instead which is a jewelry brand where she had to spearhead end-to-end sales strategy, social media growth, and operations.
2. What skill(s) / experience would you self-describe as strongest or specialist in?
Strongest skill would be client relationship, business development, and working with VIPs basically. She’s great with sales-focused jobs and knows everything about BD as well such as client retention and other aspects.
3. Do you have the lists of key criteria’s according to the clients’ requirements?
Has about 10 years of experience within customer/client facing roles and at the same time, with sales growth and business development as well. Most of her industry experience is within hospitality, luxury retail, fashion, and ecommerce. She is open for full time jobs as of the moment and can be immediately available.
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Recruiters
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Employment Agency
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Silicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.
Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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Employer Terms
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.
These can be sent to you on request or can be found on our website: svarecruitment.com.
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