WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT HK Relationships Manager and Customer Service Banking and Finance and Client Engagement 39k HKD Per Month

Date

12/12/2022      

Nationality

Hong Kong

Residence

Hong Kong

Can work anywhere in Hong Kong
     

Experience Summary

Her previous was working as Assitant Customer Service Manager and he responsbilities si to do client onboarding for financial instution for exisiting client and potential clients. She has previously worked as a Assistant Customer Service Manager for X

Education

Bachelor Degree in Applied Economics

X
     

Motives & Seeking

She used to worked in coporate banking for the past 5-6 years and she thinks that traditional banking has a lot of uncertainty. She is looking for a more streamlined banking procedure.

 Languages

English- Fluent

Cantonese- Native

Mandarin- Fluent
     

Recent / Current Salary

39k HKD

+Commissions

+Health Insurance

Expected Salary

Negotiable      

Notice

Period

Immediatelty available

Interview Availability

Requires a few days notice.      

 

Interview Assessment Notes 

 

 

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?

Her previous was working as Assistant Customer Service Manager and he responsibilities is to do client onboarding for financial institution for existing client and potential clients and she handles all the questions about he banking service and protocol review and work together with internal department to streamline all major clients and find the clients the most effective solutions for their products.

  1. What skill(s) / experience would you self-describe as strongest or specialist in?

Her strongest skills and strengths is her communication skills and has been working in the banking industry for 6 years and she has a strong client facing experience and knows how to handle her clients and get information and she helps in finding the most effective way in finding solutions to their problems and she also worked with operation team and Senior Sales team and she figures out which solutions is best/suitable for her clients and be able to bargain with different parties.

  1. She also generates management reports for their top management so they could know about their status on their clients and she handles all the cases that is being escalated to her and help solves those complaints and does the investigation and she is mainly on the supporting role and she also needs conduct client engagement for their potential clients and she is also does the client facing and introduce their products to them.
  2. She has worked for X Bank as a Relationship Manager and most likely their clients were referrals from X headquarters and her clients were X corporate clients and she provides phenomenal clients service to them and convince them to deposit to their Hong Kong account and if they have difficulties they seek her help and she works with the Sales department and she does the crosselling for different products. Her role is more on the supporting role and she does client facing for this role as well.
5. She used to work for corporate banking section.

Recruiters

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Employment Agency

Silicon Valley Associates Recruitment

907, Silvercord Tower 2, Tsim Sha Tsui, Kowloon, Hong Kong


25F, Central Plaza, Xin Tian Di, Shanghai


Ubi TechPark #01-08, Singapore


Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

       

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

 

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

       
               

 

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