WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_HK Project Manager, CS Manager Telecom IT Banking Services, 550K HKD Annual

Date

   25 / 10 / 2024

Nationality

Hong Kong Chinese

Residence

Hong Kong

Experience Summary

15+ years of experience in the industry

Current & Previous Employers and jobs include:
Customer Service Assurance Manager at XXXX
Senior Service Project Manager at XXXX
Service Delivery Analyst/Acting Manager at XXXX
Account Manager at XXXX
Project Management Officer at XXXX
Customer Service Coordinator at XXXX
Customer Service Executive at XXXX

Broadcast Engineer at XXXX

Education

Telecommunication Management
XXXX

Motives & Seeking

Is actively looking for a job right now because currently not engaged with anything. Open for customer service roles in infrastructure, IT service, and banking industry.

 Languages

English – Fluent     
Cantonese - Native    
Mandarin - Fluent

Recent / Current Salary

37K HKD per month

Expected Salary

550K HKD Annual

Notice

Period

Immediately Available

Interview Availability

Requires a day notice

 

Interview Assessment Notes 

 

 

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    He has been working as a Customer Service Manager in IT and Telecom industries since he graduated in United States. For the last five to six years, he has been with XXXX as a Customer Service Assurance Manager where he is handling customers like Nvidia, Adidas, and other MNCs in China and Hong Kong to provide nationwide network for them, to be able to connect to their shops and offices. Before this, he was also mostly a Customer or Service Manager for several different companies such as XXXX, XXXX, XXXX, and XXXX.

     
  2. What skill(s) / experience would you self-describe as strongest or specialist in?
    Strongest skill would be customer service, project management, sales, and operational managed services. On top of that, he’s also good with ad hoc incident management, change management, and technical management; his expertise lies more on managing the customers on the technical side.  

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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