WeChat ID: SVARecruitment



HOT HK Professional Senior Consultant $58k HKD


15 / 03 / 2022


Hong Kong


Hong Kong


Experience Summary

Experienced call center leader, managing and supporting voice infrastructure for multiple Global Financial Institutions using XXXXX technology. Currently works as Professional Senior Consultant for XXXXX and previously as Lead Systems and Application Management and Support Specialist for XXXXX.



Master of Computer Science



Bachelor of Science & Bachelor of Commerce, Computer Science, Accounting


Motives & Seeking

He is wondering if we have any others in other Countries. He wants to move out of Hong Kong and work overseas.


English- Fluent




Recent / Current Salary

$58k HKD

+13 months salary

Health Insurance/Family Insurance

Expected Salary


$58k HKD

Commisions or bonus are not needed

Family Insurance (Medical or Dental) or Health Insurance

Notice Period

1 Month notice

Interview Availability

Requires a few days notice

Interview Assessment Notes

  1. Could you tell me about you? Your current and most recent jobs and employers? How about the previous companies and jobs?

He has been working in the IT field since 1998. He was working on a call-centre company they have more than 300 agents he was monitoring the whole call-centre operation designs the call flow and network and other it related operations and all telecommunication process. After working for more than 2 years he transferred to another company in which he is currently working now.

  1. What skill(s) & experience would you self-describe as strongest and specialist so far?

He is interested in solution design he pays a lot of attention on that field and wants to make sure that everything is well-planned. He is also working on different security projects in Hong Kong Banking companies. Recently he was working on several projects regarding on the reliability and security of products and he will provide solutions.

  1. He can help follow up issue and different customers internally/externally to drive the issue to resolution. He was working for XXXXX in Tech-Support for 10 years that why he understands the importance of resolution time. During his time at XXXXX, he also learned to pay close attention to details.
  2. In 2007 he was promoted in a senior post and was assigned to lead over a team in call-centre and handling 10 engineers and he was leading the team for about 10 years and did that from 2007-2017 and they do project related deployment and data support. Most are telecommunications related and CRM applications support, project deployment and daily operations.
  3. Then from 2017 he decided to move to XXXXXX (money transferring company) he was hired as the team lead on their operation site for about 2 years and one of his team members from XXXXXX then contacted by XXXXXto re-join the team once again. Joined 2019 as personal services consultant and does different types of projects in banking and other public utility company and other government departments.


Victor Chen, Senior IT Recruiter & Talent Broker

+852 6700 6472

Kean Oliver Gomez, Sourcing Associate

Employment Agency

Silicon Valley Associates Recruitment (Hong Kong) Limited

907, 9th Floor, Silvercord Tower 2, 30 Canton Rd

Tsim Sha Tsui. Kowloon, Hong Kong

EA Licence Number: 65675

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment wil never charge any fees from job-seekers.

Potential Employer Terms

General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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