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Experience
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In Technical support
Industry for more than 20 years.
Most of his exposure was in Finance, Banking and Investment industries.
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Education
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Course : Completed Certificate of Computer Science Course
University : XXXXX
Course : Basic Electronic CRAFT Certificate
University : XXXXX
Other Qualifications
MCSE
CCNA
HK Driving License
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Skills and Key Criteria Notes
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- Most of his exposure was in Finance, Banking and Investment industries. Where he worked as Computer Engineer, mostly of his admin tasks are to setup system and TCP/IP network maintenance with workstation, Net server, Printer, Internet Support Windows NT, Window 2000, Lotus Notes 5 ,Novell, Linux Server Backup SW. MS Software, Windows NT, NAVAdministrationmanagement. Supporting end users with any troubleshooting for more than 15 years now.
- With XXXXX ; it is a law firm where he work as a Desktop Support Analysts II. His role is to support end user with workstations and application worksites, video conferencing, MS Office 2012, MS Outlook, Set-up Blackberry, iPhone and IPad migration project. Has a team of 8 people assisting roughly 600 end user.
- With XXXXX his daily resposibilities includes support end user with workstation and Trade Floor support end user, Net server, Windows NT, Window 2013, Server Backup SW. Reuters, Bloomberg, MS 2013, MS SQL, HTML, Market Data, Reuters, Bloomberg, Moneyline Telerate, Stock, Infocast, ETNetExchange, MS Outlook 2010, Setup iPhone, Blackberry and IPad,Voice CISCO Phone Administration Management. IP Phone. Migration Ms Office 2010 to Ms office 2013for400 user and Relocation Project.
- Has experience with voice Cisco phoneand video conferencing with XXXXX. Assist 100 end users with a team of 4 offices (Hong Kong, Japan, China, and Singapore) around 6 co-managers so they normally assist trading clients face to face in Hong Kong but remotely to other countries. Also he was exposed to Voice Cisco phone with XXXXX as a Deskside Support Engineer (contract) for almost two years as tier 1 level.
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Recruiter
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Victor Chen
+852 6700 6472
Victor.chen@svarecrutment.com
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Employment Agency
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Silicon Valley Associates Recruitment (Hong Kong) Limited
2512, Langham Place Office Tower, 8 Argyle Street, Mong Kok, Hong Kong
Business Registration Number: 69962241-000-10-19-1
EA Licence Number: 59482
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment wil never charge any fees from job-seekers.
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Potential Employer Terms
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General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
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