|
Experience Summary
|
25 Years of work experience
XXX.
Present Managing Director, Customer Experience Leader, XXX
Managing Director, Technical Service Leader,XXX
XXX
2014 -2015 Regional General Manager (XXX)
XXX
Director, IT Outsourcing Services Leader, XXX
|
Education
|
XXX Business School, XXX
Master Degree in Computer Science
University of XXX
Bachelor Degree in Computer Science
XXX University, XXX
|
|
|
|
|
|
Interview Assessment Notes
|
1.He's been in this industry for 25 years. He's done a lot of different jobs; technical management, sales function, delivery, etc. He is currently in a management position, leading a business unit for technical and consulting services. So basically, he started his career 25 years ago in a technical role, like technical support in companies like Computer Associates and XXX, by doing technical support work for software, databases, and related software. support when he was working in XXX. Currently, he is working for XXX to manage their technical service. He has people taking charge of after sales, technical delivery, customer service, call center, and etc. and then he manages the overall customer experience team who provide after-sale service and technical service is part of it.
2. He is expert in technical delivery, services for the customer, project management, and etc.
3. He moved to XXX and that's under XXX, and he became a solution architect and project manager in the service area, and then he appointed into different countries, like XXX and XXX, where he engaged large customers by providing solutioning, technical solutioning, and architecture for all sourcing business.
|
|
Recruiters
|
 
|
Employment Agency
|
Silicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
|
|
|
|
|
|
Job-Seeker Agreement
|
The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
|
Employer Terms
|
General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
|
|
|
|
|