WeChat ID: SVARecruitment


HOT_HK IT Support, Troubleshooting Cloud Server Apple Support $35K HKD 


09 / 09 / 2021


Hong Kong


Hong Kong

Experience Summary

15 Years of Work Experience

Some Job Titles / Positions held include: IT Engineer, IT Service Manager, IT Service Leader, Customer Service Executive, I.T. Coordinator, and C.S. Supervisor

Current & Previous Employers include: XXXX, XXXX, XXXX, XXXX, XXXX, XXXX,  and XXXX




Year 2 completed


Year 2 completed

1994 – 1995

Year 11 completed & ESL course completed

Motives & Seeking

Actively looking for stable environment and job will become 24/7 so a lot of overtime.

Looking for HK island, and kowloon side. New territories might be difficult.


English- Fluent

Mandarin-Can understand

Cantonese- Native

Recent / Current Salary

$ 30K HKD Fixed Per Month Fixed

+ 1 Month HKD Bonus

+ Medical / Any Other Benefits

Expected Salary

$ 35K HKD Per Month Fixed

+ 1 Month HKD Bonus + Discretionary Bonus

+ Medical / Any Other Benefits

Notice Period

1 Month

Interview Availability

Requires a few days notice

Interview Assessment Notes

  1. He handles all the IT issues like the WIFI, basic troubleshooting for every users, they don’t have any server but mostly using google cloud servers to control the users. He is strongest in troubleshooting and server support. He has 7 years of experience in troubleshooting. He will do support to locate the issue before escalating, besides the google server they also use Jira as the ticketing system.


  1. He has done a project to help a bank downsize the company and create a business in HK. Another project is to roll-out a CISCO phone.


  1. In his current job, they are using cross platform products. The engineering team uses MacBook and iPhone while the other users use windows based. He has experience in supporting apple products in his previous and current job.


Victor Chen, Senior IT Recruiter & Talent Broker

+852 6700 6472

Jenivieve, Sourcing Associate

Employment Agency

Silicon Valley Associates Recruitment (Hong Kong) Limited

907, 9th Floor, Silvercord Tower 2, 30 Canton Rd

Tsim Sha Tsui. Kowloon, Hong Kong

EA Licence Number: 65675

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment wil never charge any fees from job-seekers.

Potential Employer Terms

General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.

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