WeChat ID: SVARecruitment





03 / 30 / 2021




Hong Kong

Experience Summary

Almost 22 years of experience in proving IT Support in different industries such as Financial Industry, IT industry etc.


Currently working as IT Support in XXX


Previous Company: XXX


Degree: Advance Diploma in Business Administration

University: XXX


Motives & Seeking

Actively looking for an opportunity that has no overnight or shifting work.


English- Fluent

Cantonese- Native


Recent / Current Salary

$ 22K HKD per Month Fixed

+Perfromance Bonus

+Basic Benefits

Expected Salary

$ 40K-42K HKD per Month Fixed

+Perfromance Bonus

+Basic Benefits

Notice Period

2 weeks

Interview Availability

1-2 days prior the interview

Interview Assessment Notes

  1. He has worked in the IT industry for 3+ years and has handled IT support for over 200+ users. He is familiar in supporting AYERS Application a trading platform where he provided back and front-end support. 
  2. He prefers to work in hardware and software and troubleshooting and 80% is troubleshooting. He has 3+ years of experience in troubleshooting. Would rate himself 7 out of 10 in providing IT Support Tier 1 and Tier 2. He has done troubleshooting when internet is lost and when they have hardware problem with peripherals and for the settings and connection and software installation and hardware installation and online meetings software support such as MS teams.
  3. He has 3+ years of experience in system administration and would rate himself 3.5 out of 5. He has done system configuration, log in issue, resetting passwords and group email, resetting passwords and in servers and support for user and VIP users.
  4. He has 2+ years of experience windows domains daily, 2+ years of experience in AD, Office365 not very familiar but he has extensive experience in Office 2019. Would rate himself 4 out of 5 in Windows Domains, 3 out of 5 in Active Directory and 3 out of 5 in Office 2019. When there is a new user he will set up the new user and make the user and set the password and setup the directory and the workname and the workgroup and login for the company.
  5. He has some experience in router and security systems for joining the system and the firewall. He has a basic knowledge in support Cloud and he knows that he is a quick learner so just need a small amount of time to study the platform and he can master it like when he is started in supporting AYERS he has a zero knowledge on it but now he already mastered the platform.


Victor Chen, Senior Recruiter & Talent Broker

852 6700 6472, Victor.chen@svarecrutment.com


Employment Agency

Silicon Valley Associates Recruitment (Hong Kong) Limited

25F, Langham Place Office Tower, 8 Argyle Street, Mong Kok, Hong Kong

EA Licence Number: 62521


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