RECRUITER SUMMARY

XXX 

Profession to be considered Project Management, Business Analysis 

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Full Name                       :           XXX

Summary

• Certificated Project Manager and Professional Business Analyst within the area of business analysis, SDLC and IT project management. Good communication skills with all level of users in global area.
• Specialize in managing and controlling the IT projects to contribute industries of automotive, global logistics, global sales finance business unit subjects and digital transformation.
• PMP qualified
• ITIL ITSM qualified
• ISO/IEC 27001 ISMS trained
• CBAP trained

Education

2011, XXX University

BSc (Hons) Business Information Technology

Professional Qualifications

2017, Information Security Management System (ISMS) Implementing ISO/IEC 27001:2013 of BSI

2017, ITIL Foundation Cert. in IT Service management (ITSM) of AXELOS

2014, Cert. in Project Management Professional (PMP) of Project Management Institute (PMI)

Work Experience

2019 –2019, XXX/Hong Kong Limited (Contract)

XXX is an American multinational information technology company headquartered in New York, with operations in over 170 countries.

Project Manager

• Lead a project team and host daily standup meetings to handle and monitor software development projects for crew management on client site (XXX) related to two major systems:

- Crew Position System, a web application used for assigning in-flight position to cabin crews per cabin crew's category under specific business rules

- Cabin Crew Direct system, a web application used for providing administrative function of crew rostering

• Create Statement of Work (SOW) to define the boundaries of application maintenance or improvement and clarify in-scope deliverables, also including business requirement and assumption, solution design, key milestones and payment dates
• Create Work Breakdown Structure (WBS) of tasks to establish the project plan and schedule. Tracking the task completion and maintain the project timeline being up-to-date by monitoring the development progress
• Adopt bottom-up approach to build project budget by costing the work packages and rolling up.
• Manage the relationship with the client and key stakeholders.
• Organize and prioritize workload for the team.

Reason of leaving:

Organizational restructured

2013 –2019, XXX

XXX is a Japanese multinational automaker headquartered in Yokohama, Japan, which is one of the largest automakers in the world. Under a three-way alliance with XXX and XXX represent the world’s largest automotive alliance.

Senior Analyst, Information System, Sales Finance Business Unit

• Analyzing internal business customer's needs, gathering and documenting requirements and creating project plans to design the resulting technology solution in project management area of Digital Transformation, Business Processing Mapping subject to enhance the capabilities of Loan Origination and Contract Management modules under Retail Sales Finance business.
• Monitoring overall IS project progress, tracking with solution developers and reporting status to customers and management, and design UAT test plan of application delivery.
• Control changes and minimize change impact to achieve the project goal.
• Assess project deliverable to measure the impact to business operation in customer satisfaction aligning business objective.
• Collaborating with Global IS Division to launch corporate Digital Transformation programme across regional IS/IT units.
• Business travel experience to Japan for annual Global Sales Finance Strategy Workshop, Application Delivery Workshop

Achievement:

• In 2019, as the project manager role to lead the project of implementing TEEM Workplace Experience Solution to INFINITI Global Headquarters office. Co-worked with Global IS division to design the technical architecture and to implement the application so increased the availability of meeting spaces for over 200 end users.
• In 2019, as the business analyst role to lead the project team to gather and translate the needs of internal client into change requirement to enhance Office 365 capabilities and build the future enhancement roadmap.
• In 2019, as the business analyst role in implementing Tableau BI solution to INFINITI Finance and Accounting Function in analyzing and prioritizing the business requirement with business owners. Coordinated with NISSAN Global IS division to design the project framework of implementation.
• In 2018, as the project manager role to lead the relocation projects of INFINITI Global Headquarters office and INFINITI LAB. Succeeded to achieve the IT objectives by managing internal resource and coordinate external vendors to deliver the infrastructure setup, network migration and over 250 workstations move and installation. President satisfied to the on-track movement with zero business disruption as planned.
• In 2017, restructured and managed an Availability Management Mechanism across NISSAN affiliate business units in Asia region. Leaded Incident and Problem Management with 3rd party vendor, off shore technical team and local business users to perform Root Cause Analysis and find resolution, for the alignment of corporate security standard. Consolidated and presented monitoring result to Regional Steering Committee.
• In 2016, as the business analyst role in the implementing SAP FICO project in gathering and documented the business requirement from Finance and Accounting Function, mapping to the identified issues from annual audit result in XXX Sales Finance Business Unit in China. Active in project planning phase, co-worked with external vendor to design the project framework and schedule aligning to XXX global technology standard.
• In 2015, implemented an annual Application Portfolio Assessment mechanism across XXX affiliate business unites in Asia region, in monitoring overall performance of Sales Finance IS/IT projects. Leaded local IS to conduct IS health assessment including vulnerability assessment for the alignment of corporate technology and security standard. Succeeded at expanding the Nissan affiliate company base of online IS health assessment by 200% since 2015.

2012 –  2013, XXX

XXX is the Hong Kong-headquartered multinational group and recognized as the world's leader in consumer goods design, development, sourcing and distribution.

Business Solution Analyst

• Gathering and analyzing business user requirements and functional design documents
• Performing QA management for UAT
• Providing solutions and system support to ensure smooth process and customer satisfaction
• Performing system administration support in Oracle Enterprise Performance Management System

Achievement:

• Implemented a dashboard solution (SAP BO) for LF Global Brand Business

2009 – 2012, XXX

A subsidiary of XXX is a recognized leader and chemical specialist in global logistics and transportation management services to the chemical industry.

Business Analyst

• Company level project team member: Application to Business Process Structure (ABP) project
• Conducting user requirement study, analyze existing process flow and make suggestions on process improvement
• Analyzing business requirement and manage external vendors in achieving the above items
• Business travel experience to Turkey, Singapore and China for system implementation and provide training to local business team

Achievement:

• Leaded a regional IT project team in SDLC, to implement IT solutions (ERP & Cognos BI) to meet business goals and objectives

2008 – 2009, XXX

XXX, a division of XXX, which is one of the leading providers of global supply chain management solutions in the United States.

IT Product Specialist

• Managing SCM system implementation and support with Regional IT team
• Analyzing and manage system development and support of application for business needs
• Providing training & technical support to end users & external customers
• Coordinating with operation team to handle system issues and business change requirements
• Business travel experience to Mainland China for system post implementation support and provide training to local business team

2005 – 2007, XXX

A subsidiary of XXX, XXX is one of Asia Pacific's leading electronic component distributors.

System Administrator

• Handling Business process analysis, Ad Hoc project support and act as a member of Company level Continuous Process Improvement (CPI) program
• Analyzing and developing SOP, training guide, and project related documentations
• Coordinating with internal parties to smoothen and simplify operation workflow as to enhance working efficiency
• Performing daily ERP operating system administration support and system security duties