WeChat ID: SVARecruitment





11 / 19 / 2021


Hong Kong


Hong Kong

Experience Summary

10+ years working experience as IT Professional.


Currently working as Commercial IT Service Delivery Lead in XXX


Previous company: XXX


Degree: BSc in Computer Science

University: XXX

Motives & Seeking

He is looking for job opportunity that will give him an opportunity to grow and to expand his career path.


English- Fluent

Mandarin- Fluent


Recent / Current Salary

$44K HKD fixed per month


+Share safe plans, employee discount

+Basic Benefits

Expected Salary

$48-50K HKD fixed per month


+Basic Benefits

Notice Period

1 month

Interview Availability

1-2 Days’ Notice

Interview Assessment Notes

  1. Currently he is working in XXX as Senior IT Specialist/ Commercial IT Service Delivery Lead. He is responsible to support the Service Managers on complex escalations that their partners cannot provide. He is also in charge in troubleshooting and assisting the partners to get to a quick resolution / fix process issues to setup the partner to succeed, especially when it is required.
  2. In XXX, he is working with the internal and external specialist teams to provide a holistic solution for the customer. He provides support of business-critical applications via proactive client management, like problem escalation and resolution.
  3. In terms of IT security, he has some knowledge on it since he is partnered with their IT security team in UK. They have a lot of security measure to protect their internal data and customer data. They are using Cisco firewall for the protection and PING ID, to set authentication in XXX. They are also doing whitelisting policy to make sure that they only have the access to the sites that is related to their work.
  4. He was working in XXX as Genius for four years. He was conducting technical training, with professional knowledge of IT, he is proud to train more than hundreds of Technical Specialist for multiple stores around Asia Pacific. Not only Technical Specialist, he is also responsible to train up Genius role as well.


Victor Chen, Senior Recruiter & Talent Broker

852 6700 6472, Victor.chen@svarecruitment.com

Perry, Sourcing Associate

Employment Agency

Silicon Valley Associates Recruitment (Hong Kong) Limited

907, 9th Floor, Silvercord Tower 2, 30 Canton Rd

Tsim Sha Tsui. Kowloon, Hong Kong

EA Licence Number: 65675

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Potential Employer Terms

General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

To get updates and more, Subscribe Now! Register Now