WeChat ID: SVARecruitment



HOT HK IT Operations Manager General Management, Transforming Organizational Culture, Developing Future Leaders, IT Governance and compliance and Cybersecurity $78k HKD Per Month


20 / 04 / 2022




Kowloon, Hong Kong

He can work anywhere in Hong Kong.

Experience Summary

He has more than 20 years of productive experience in working with different IT fields and functions, including IT Operations, IT Management processes, Projects delivery and service operation delivery. He currently works as a Freelancer but has worked as Head of Service Delivery and End User Computing for XXXX.



Bachelor of Science in Business

Administration Major in Entrepreneurships

Motives & Seeking

He is currently unemployed and working as freelancer. Considers as team leader since he has handled several teams during his time with XXXX. He is also to  work on any sized comapnies and he doesn’t have any industry preference.


English- Fluent


Recent / Current Salary

$78k HKD

+2 months bonus

Health Insurance

Expected Salary


$85k HKD

+1 month bonus

Health Insurance

Notice Period

Immedietely Available

Interview Availability

Requires a few days notice

Interview Assessment Notes

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?

His previous role was as an IT Consultant as a Service Delivery Manager he is primarily focused that the service desk team was able to implement all the protocols of the company.  He also worked as Head of Service Delivery and End User Computing - Asia for Telstra and focused on transition team. He took charge of Problem Management, driving Incident management and Collaboration for Root Cause Investigation and PIR reporting. He joined XXXX of May 2016 and Head of Infrastructure and End User Computing- Global IT Operation.

  1. What skill(s) / experience would you self-describe as strongest and specialist in?

He considers himself as an IT Operation and Infra person He has also worked and handled project on the Application side. He is also an IT generalist and could focus on the network and is a certified scrum master. He also very knowledgeable in General Management, Transforming Organizational Culture, Developing Future Leaders, IT Governance and compliance and Cybersecurity.

  1. He headed the International Service Delivery Operation providing leadership, cross functional collaboration, business approval, process improvement, and designing critical business application uplift program to improve workflow and processes. He was also the Team Lead in the Asia service delivery team, managing conflict, and ensuring IT service desk processes and tasks are carried out efficiently based on the agreed SLA.
  2. He also oversaw entire Corporate IT operations, ensuring that all systems and infrastructure are running at high availability and 24/7, maintained cost effectiveness of IT operations while keeping services within the optimal level of efficiency, and ensured timely delivery of IT projects for the entire company, keeping all costs within strict deadlines and budgets.


Victor Chen, Senior IT Recruiter & Talent Broker

+852 6700 6472

Kean Oliver Gomez, Sourcing Associate

Employment Agency

Silicon Valley Associates Recruitment (Hong Kong) Limited

907, 9th Floor, Silvercord Tower 2, 30 Canton Rd

Tsim Sha Tsui. Kowloon, Hong Kong

EA Licence Number: 65675

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment wil never charge any fees from job-seekers.

Potential Employer Terms

General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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