WeChat ID: SVARecruitment



HOT HK IT Manager AD, VPN, O365, Veeam, VCenter and Lotus Notes and in in End-User Applications $61k HKD Per Month


08 / 04 / 2022


Hong Kong



Shatin, Hong Kong

Can work anywhere in Hong Kong but if there’s opportunitiy in Hong Kong Island is much better

Experience Summary

Has 14 years of experience in working in the IT Industry. He started working as a Junior Programmer for XXXXX and then also worked as a Service Delivery Manager for the XXXXX and also as an IT Manager for XXXXX while he is now currently working as a Technical Service Manager for XXXXXX.



B.ENG (HONS) Information Engineering



Master of Science in Data Science and Business Statistics




Motives & Seeking

He feels like he is not suitable for the banking industries and he feels like there were to many issues with his current job. He considers himself more as a Leader because of his current position he is more comfortable with working as a leader but also as a team player. He is very open to any company size wheter it's small, meduim and large, as he values his career growth more. He is also very open to work on any industry.


English- Fluent

Cantonese- Native

Mandarin- Fluent

Recent / Current Salary

$61k HKD

+1 month bonus

Medical allowance


Expected Salary


$66k HKD

+1 month

Medical allowance

Notice Period

3 months notice since he is in the banking industry


Interview Availability

Requires a few days notice

Interview Assessment Notes

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?

He is currently working in a bank in HK for the last 6 months. He is Head of End-User Service and has been working there for over a now and he is now handling a team of 13. The company has around 3000 staff and they manage the data operations and some security control and make sure to update their security system to the latest version. He used to work as an IT Service Manager for Techtronic Industries.

  1. What skill(s) / experience would you self-describe as strongest and specialist in?

He has an all-around IT skill set and he could handle IT Infrastructure services. He is also expert in the usage of AD, VPN, O365, Veeam, VCenter and Lotus Notes and in in End-User Applications such as Manage Engine, Desktop Central, Pulse Secure, Sophos File Encryption, Sophos Endpoint, and O365 Experience on ITSM application such as ServiceNow, ManageEngine helpdesk and in using Video Conference Systems such as Polycom Group Series.

  1. He has experience in providing Apple Products support in both Hardware and Software and skilled in IT Operations and Infrastructure such as Networking using Cisco Products and together with his team they have worked on different types of projects and resolved many network issues using Cisco Products. He also reviews and formulate the IT Policy and standard and Guideline, develop KPI and metrics.
  2. He has worked and has a background in Manufacturing. His previous job with is one of the biggest Manufacturing companies in the US and has offices in some parts of Asia and he is very knowledgeable in the Manufacturing industry and has provided support for their IT Department before. He also worked on enhancing the IT service Management using ITIL to review current IT Policy and initial Project Management, Incident Management, Change Management and Server Hardening Policy and Guideline. He also monitors and Supervise TEC IT support services. Review their metrics and KPI. Governed Teams to alleging TEC IT Policy and standard. Escalate Teams Feedback and Service Suggestions to corresponding IT Teams.


Victor Chen, Senior IT Recruiter & Talent Broker

+852 6700 6472

Kean Oliver Gomez, Sourcing Associate

Employment Agency

Silicon Valley Associates Recruitment (Hong Kong) Limited

907, 9th Floor, Silvercord Tower 2, 30 Canton Rd

Tsim Sha Tsui. Kowloon, Hong Kong

EA Licence Number: 65675

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment wil never charge any fees from job-seekers.

Potential Employer Terms

General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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