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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

HOT HK IT Infrastructure, Microsoft products, Network infrastructure, VMWare, Citrix, Remedy, ServiceNow, Jira, Technical Account Manager, $1M HKD annually

Date

27 / 03 / 2025

Nationality

Hong Konger

Hong Kong

Experience Summary

Has over +25 years of experience in IT Industry.

Current & Previous Employers and jobs include:
Technical Account Manager at XXXX
Delivery Project Executive, Global Technologies Services at XXXX
Lead Specialist, Technical Services at XXXX
IT Infrastructure Specialist at XXXX
IT Manager at XXXX

Education

XXXX University
Master of Sciences in Information Technology and Management
City University of XXXX

Higher Diploma in Computer Studies
XXXX Technical Institute of Hong Kong

Diploma in Computer Studies

MCSE (Microsoft Certified
Professional)
CCNA (Cisco Certified
Network Associate)
CCA (Citrix Certified
Administrator)
CISSP (Certified
Information Systems
Security Professional)
CHFI (Computer Hacking
Forensic Investigator)

Motives & Seeking

She is actively looking a job for good opportunities in the Market. Open for Technical Manager or Customer Success Engineering position.

Languages

English – Fluent
Cantonese - Native

Recent / Current Salary

$1M HKD annually

Notice

Period

Immediately Available

Interview Availability

Requires a day notice

Interview Assessment Notes

Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
She has over 25 years of experience in the IT industry. The first 15 years were spent as an in-house IT support specialist for a U.S. manufacturing company, where she advanced from a junior system administrator to a regional IT role. After transitioning to IT consulting, she spent five years as the primary telecom support contact for XXXX, managing enterprise customers such as XXXX and XXXX. She provided hands-on troubleshooting, compliance issue resolution, and RCA reports while working closely with internal teams. Her role also involved upselling new services, conducting customer training, and improving network performance. She later moved to XXXX to manage XXXX's CAW system before returning to Verizon to oversee CDN and WAF security services for APAC enterprise clients, including Samsung, Huawei, Tencent, Shopee, and Cathay Pacific.
What skill(s) / experience would you self-describe as strongest or specialist in?
For the past six years, she has primarily focused on CDN services, specializing in DNS, SSL certificates, web security, and web development.
Do you have the lists of key criteria’s according to the clients’ requirements?
She has experience managing Microsoft products, network infrastructure, firewalls, switches, routers, and VPN tunnels for site-to-site connectivity. Additionally, she handled VoIP systems, SIP gateways, and IT security audits to ensure ISO compliance. She works closely with third-party vendors, collaborating to implement and deliver services to clients effectively. She has experience in OS, Microsoft products, VMWare, Citrix, Remedy, ServiceNow, and Jira.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.

Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.

These can be sent to you on request or can be found on our website: svarecruitment.com.

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