WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan



HOT_HK IT Infrastructure, Service Desk Support, Troubleshooting Software Installation Network Configuration, $25K HKD per month


   29 / 11 / 2023


    Hong Kong PR


    Hong Kong

Experience Summary

10+ years of experience in the IT Industry

Current & Previous Employers and jobs include:
Service Desk Support at XXXX
Operations Assistant at XXXX
Customer Service Representative at XXXX
Senior Operation Clerk at XXXX
Financial clerk at XXXX

Network Infrastructure at XXXX


Bachelor of Science in Information Technology

Motives & Seeking

Is actively looking for a job right now because handling lots of projects in current company but is not compensated well for it. Open for L1/L2 IT Support role.


English – Fluent

Recent / Current Salary

    $15K HKD per month

Expected Salary

    $20K-25K HKD per month



    1 month

Interview Availability

    Requires a day notice


Interview Assessment Notes 



  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    Has been in Hong Kong for about 10+ years now and currently working for XXXX as a Service Desk Support where he’s responsible for building data centers for their clients and support clients through local and international for a retail support services. Before that, he was with XXXX where he handled and monitored the delivery of packages and waybills to their clients/customers.

  2. What skill(s) / experience would you self-describe as strongest or specialist in?
    Strongest skill would be more on the technical side since he has been a service desk support and customer service representative before as well. He also can communicate very well with clients and help them resolve their issues in a professional way. He is also good with troubleshooting, installing software, and network configuration.

  3. Do you have the lists of key criteria's according to the client's requirements?
    Strong with general IT background and can rate himself a 4/5 in it. Proficient with Microsoft Office especially Office 365 since his daily responsibilities includes handling issues with MS O365. Great knowledge and experience with general IT hardware components as well. Good to work with the 12-month contract with the company.


Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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