WeChat ID: SVARecruitment





11 / 16 / 2021


Hong Kong


Hong Kong

Experience Summary

Over 10 years working experience in different Industry.


Currently working as IT Helpdesk Supervisor in XXX


Previous company: XXX




School of Continuing and Professional Studies Associate Degree in Business


Motives & Seeking

He is actively looking for a new opportunity since he wants to jump-off on his comfort zone and want some self and carer development.


English- Fluent

Mandarin- Fluent


Recent / Current Salary

$40K HKD fixed per month


+Basic Benefits

Expected Salary

$45K HKD fixed per month

+1 Month Bonus

+Basic Benefits

Notice Period

1 month

Interview Availability

1-2 Days’ Notice

Interview Assessment Notes

  1. He is currently working in XXX as IT Helpdesk Supervisor. He has a team of 15 members, and they are supporting 5,000 internal users in their company. They are providing Lvl 1 to Lvl2 support.
  2. His main duty is to supervise the whole team for the daily IT operations. He also does the support like using Active directory for monitoring of staff accounts, password resetting, use remote VPN for supporting their end users for some trouble shooting hardware and software. He is also in charge with the IT infrastructure, setting up firewalls, security doing installation and configuration for their servers.
  3. He was working in XXX for 3 years as, In Store System and Technology support. That is why he is very familiar with the apple products. He can troubleshoot, fixing servers, like there’s some instance that he needs to install software to configure their apple servers.
  4. He is willing to work in a shifting schedule, but he didn’t prefer to work on fixed graveyard shift.


Victor Chen, Senior Recruiter & Talent Broker

852 6700 6472, Victor.chen@svarecruitment.com

Perry, Sourcing Associate

Employment Agency

Silicon Valley Associates Recruitment (Hong Kong) Limited

907, 9th Floor, Silvercord Tower 2, 30 Canton Rd

Tsim Sha Tsui. Kowloon, Hong Kong

EA Licence Number: 65675

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Potential Employer Terms

General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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