WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan





HOT HK/ Client Support Analyst, Helpdesk, Desktop and Windows Support Migration Engineer, Manager, 27.5K HKD Monthly


30/ 11/ 2022






Hong Kong


Hong Kong





Experience Summary

11 Years of work experience in the IT Industry


Client Support Analyst XXX 


Desktop migration Engineer


Windows Desktop migration Engineer





Msc in A.I and Data Science

University of XXX October 2022 to Present


Bachelor's degree in Business Admin

XXX University May 2021 to August 2022


Diploma in Arts Coquitlam College September 2009 to May 2011






Motives & Seeking

He is actively looking for a job because he really wants to be a team player, have a learning environment, and have rotational jobs. 


English- Fluent

Cantonese- Fluent

Mandarin- Fluent





Recent / Current Salary

25.5K HKD Monthly

Expected Salary

27.5K HKD Monthly







3 weeks

Interview Availability

Requires a few days notice






Interview Assessment Notes 



  1. He has 11 years of IT experience, which began in 2007 when he began selling hardware and ended in 2010 when he left that company, with the rest of his career spent primarily on the window side doing help desk and initially studying for Windows migration projects. Eventually he got a migration project, got into XXX, and then XXX. that were about six months apart. Then he went to work for Bank of XXX on a migration project.There was a Windows XP to Windows 7 migration project. That was the first time he really got his hands on migration, and he continued his education in the meantime. Last year he got the top degree.

2. He is an expert in migration, helpdesk, troubleshooting, communication, and multitasking, and because of his English skills, he usually works at the regional office more than the local office.

3. In his previous jobs, he worked for a several It companies around 5 years. Doing customer support, hotline support, replying to emails, and some VIP. It's like desktop support, and then there was a little bit of transition from a local line to a virtual line. Eventually, for two to three years he worked as a the help desk. And then eventually, the last two years, he migrated to SharePoint before realizing he was better at Excel.So he learned a lot of skills on Excel, learned how to do reporting, create a dashboard for the forecast of the inventory, etc.


Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen





Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.





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