WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan



HOT Filipino IT Service Desk Level 1 an 2 Support AWS Troubleshooting $4k SGD Per Month







Can work anywhere in Singapore and can move back anytime.

Experience Summary

He has 13 years of experience of working in the Service Desk industry. He currently works as the IT Service Desk for X and previously as Technical Helpdesk Analyst for X.


Bachelor of Science in Information Technology


Motives & Seeking

He wants to further enhance his career and he is open working for any sized companies and open to any types of industries as well


English- Fluent

Filipino- Native

Recent / Current Salary

$4,300k SGD

+Performance Bonus

+Health Insurance

Expected Salary


$5-6k SGD

+Bonuses would be a good to have

+Health Insurance



One month notice.

Interview Availability

Requires a few days notice      


Interview Assessment Notes 



  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?

He is from the Philippines and working as a Service Desk from 2012 and started in X and went in Insurance companies. He is still working with his current company since 2019, he is like a local IT and does on-site support and if there is any concern from the user he will entertain and does the onboarding and install Windows and helps in activating their account and if there is any issue, he does the troubleshooting but not the deep dive troubleshooting and offboarding as well if they resigned and collects all the hardware. He also does the purchasing and raise it to the PR if they need new equipment especially with the new employee.

  1. What skill(s) / experience would you self-describe as strongest and specialist in?

He is very good in multi-tasking he is also assisting walk-in users. He has a lot of experience in providing technical support for any types of users and has a great success rate in it.

  1. He has no experience in setting up database and his current profession is not handling the database servers as he is more focused on the technical support side.
  2. He is also in-charge in fixing the basic troubleshooting for the computer and does it almost every day for the network server he can only check if there is an internet coming in and if the server will not go online then he will call the network team.
5. Currently he is using Jira, Azure and before they were using share well before migrating project. He tried using AWS and Google Cloud but is not very experienced with it. But he will undergo a for the Cloud Services that is provided by their company.


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Employment Agency

Silicon Valley Associates Recruitment

907, Silvercord Tower 2, Tsim Sha Tsui, Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen


Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.


General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.



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