+852 6700 6472 WeChat ID: SVARecruitment

RECRUITER SUMMARY

Name:   

HOT END-USER TECHNICAL SUPPORT_$10K RMB PER MONTH

Date

08 / 20 / 2021

Nationality

Sri Lankan (Family Visa)

Residence

Shanghai

Experience Summary

Total of 10 years working experience in end-user IT Support

 

Currently working as Technical Support in XXX

 

Previous company: XXX.

Education

Diploma in computer network administration / Diploma in web designing and development in XXX

Motives & Seeking

He is looking for a permanent job, wants to go back in the market and focus on end-user support roles.

Languages

English- Fluent

Mandarin- Basic

Sinhala-Native

 

Recent / Current Salary

$ 10K RMB fixed per month

+Bonus

+Basic Benefits

Expected Salary

negotiable

+Basic Benefits

Notice Period

Immediate

Interview Availability

1-2 Days’ Notice

Interview Assessment Notes

  1. Currently he is doing a technical support in their family business since Sept. 2020. His main duty there is to provide server/network maintenance and monitoring services for a SME. He also overseas trading and exporting of electronic equipment and parts.
  2. In XXX he was the IT Desk-side support, he was in charge in some local IT support he was supporting over 650 local end-users. He hasn’t professional experience in structured cabling setting up switches, routers but he knows how to work on it.
  3. He rates himself 5 out 5 in Active directory but in supporting end-user not in infrastructure side since they have other team who supports the infrastructure of AD. They have hybrid set-up of Active Directory. Local AD for Asia and Cloud based AD. His main duty using AD is assigning permission, group email permission, computer account management etc.
  4. He is strong in supporting Windows Operating System. Any issue that occurs on this, he can fix it because he is familiar on it and because of his analytical thinking he can resolve it.

Recruiters

Victor Chen, Senior Recruiter & Talent Broker

852 6700 6472, Victor.chen@svarecruitment.com

Perry, Sourcing Associate
info@svarecruitment.com

Employment Agency

Silicon Valley Associates Recruitment (Hong Kong) Limited

25F, Langham Place Office Tower, 8 Argyle Street, Mong Kok, Hong Kong

EA Licence Number: 62521

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment wil never charge any fees from job-seekers.

Potential Employer Terms

General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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