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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

HOT CN IT Infrastructure, O365, Windows OS, SharePoint, External Contractor, $15k CNY

Date

09 / 04 / 2025

Nationality

Chinese

Jiangsu, China
Open to relocate

Experience Summary

Has over +5 years of experience in IT Support Field.

Current & Previous Employers and jobs include:
External Contractor at XXXX 
IT Infrastructure Engineer at XXXX 
CIM Technician at XXXX
IT Intern at XXXX

Education

Computer Science and Technology at XXXX Forestry University
 

Motives & Seeking

He is actively looking a job for a stable position in a good company to enhance his knowledge and experience. Open for Helpdesk and IT support.
 

 Languages

English – Fluent
Mandarin- Native

Recent / Current Salary

$11k CNY per month before tax

$13k - $15k CNY per month

Notice

Period

Immediately Available
 

Interview Availability

Requires a day notice

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
   He has 5 years of experience in the IT support field. He graduated in 2019 from XXXX Forestry University with a degree in Computer Science and Technology. After graduating, he started working in 2019 at his first company, which was later acquired by Conductor. In his role as a Helpdesk Technician, he supported the production area and served as the first point of contact for IT issues. His responsibilities included using ticketing system to record daily tasks, checking server rooms, ensuring IT devices were connected to the network, and organizing the second-level support team for end users. After two years, he joined a new company and later moved to a German company in the automotive sector, where he provided IT support for office staff, not the production line. He worked there for one year before relocating to Changzhou, his hometown, to work as an IT Infrastructure Engineer for an external resource company. This role is the main reason he is now seeking new opportunities.

2. What skill(s) / experience would you self-describe as strongest or specialist in?
   He believes his strongest years have given him a good understanding of how to handle various situations. He has strong learning skills and can quickly identify the root cause when faced with an issue. He is also willing to listen to end users to understand their needs and wants.

3. Do you have the lists of key criteria’s according to the clients’ requirements?
   In his current role, he is involved with daily Helpdesk operations, including providing user support, troubleshooting, and resolving issues to ensure the efficient operation of IT services and user satisfaction. He has experience supporting users with Office software, such as O365 components, SharePoint, etc. He also has experience with the migration from Windows 10 to Windows 11 and working with iOS applications. Additionally, he is involved in the migration process from Windows 10 to Windows 11.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.

Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.

These can be sent to you on request or can be found on our website: svarecruitment.com.

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