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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT CN IT Infrastructure, Cisco technologies, Networking, Microsoft Office 365, Microsoft Azure, Ali Cloud, Cisco networks, Desktops, Mac OS, Laptops, IT System Engineer, $20k RMB

Date

28 / 02 / 2025

Nationality

Chinese

Shanghai, China

Experience Summary

Has over +20 years of experience in IT Industry.

Current & Previous Employers and jobs include:
IT System Engineer at XXXX
IT Service Delivery at XXXX
IT Manager at XXXX
IT Service Delivery Manager at XXXX
IT Manager at XXXX
IT Supervisor at XXXX
IT Supervisor at XXXX
IT Specialist at  XXXX
IT Specialist at XXXX

Education

Bachelor’s Degree International Trade at XXXX Science and Technology

Information Manager and Computer Science XXXX University  of Accounting and Finance

Certifications:
ITIL V

Motives & Seeking

He is actively looking a job due to economic situation.

 Languages

English – Fluent
Mandarin- Native

Recent / Current Salary

$30k RMB per month

$20k RMB per month 
 

Notice

Period

1 Month but negotiable
 

Interview Availability

Requires a day notice

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
   He has twenty years of experience in the IT industry. Currently, he works at XXXX International in a role at XXXX, managing IT operations for a college group that includes nearly eight schools in China. His responsibilities involve providing level two and three support to schools, with unresolved issues escalated to level four support through an external vendor. His daily work includes managing a ticket system for maintenance tasks, supporting services such as Microsoft Office 365, Microsoft Azure, Ali Cloud, Cisco networks, desktops, Mac OS, and laptops. He also ensures compliance with security policies and adheres to two global group standards. Due to economic challenges and staffing cuts in schools, he is now seeking a new job.
    

2. What skill(s) / experience would you self-describe as strongest or specialist in?
   He has twenty years of experience in the IT industry and he is excellent communication skills that enable him to build strong relationships with customers and effectively resolve issues. He also possesses robust technical expertise in Microsoft Suite, macOS, iOS, Cisco technologies, and networking.
    

3. Do you have the lists of key criteria’s according to the clients’ requirements?
   He has extensive experience with cloud infrastructure, primarily focusing on Microsoft Azure. His background includes providing software support for applications such as Outlook, Microsoft Teams, and OneNote, and he has worked with cloud platforms including Microsoft Asia and Ali Cloud. In incident management and ticketing systems, he has used Manager Engine's service desk system in his current organization, with previous experience in ServiceNow and Remedy. He holds an ITIL v3 certification earned about five years ago and adheres to IT service management processes in his daily work. Additionally, he possesses strong technical skills in the Microsoft suite, macOS, iOS, Cisco technologies, and networking.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.

Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.

These can be sent to you on request or can be found on our website: svarecruitment.com.

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