RECRUITER SUMMARY

Name:   

HOT CHINESE_IT TECHNICAL SUPPORT ENGINEER WITH 10 SOLID YEARS OF EXPERIENCE

Date

05 / 28 / 2021

Nationality

Chinese

Residence

Shanghai

Experience Summary

Over 10 years of experience as IT Technical Support Engineer

 

Recently working as IT Technical Support Engineer in XXX

 

Previous Company: XXX

Education

Degree: Bachelor of Electrical Engineering and Automation

University: XXX University

Motives & Seeking

Actively looking for a new job because he got laid-off in his recent company because of cost cutting.

Languages

English- Fair

Mandarin-Native

Recent / Current Salary

$18K RMB Per Month Fixed

+ 13th month

+ Basic Benefits

Expected Salary

$12K RMB Per Month Fixed

+ Basic Benefits

Notice Period

Immediate

Interview Availability

1-2 days prior the interview

Interview Assessment Notes

  1. He was an IT Technical Support Engineer in XXX. A Call center company and he was the one who supports their call center agents to do some level 1 support like password reset, creating new credentials using AD, PC set-up.
  2. In XXX he was supporting more than 300 users doing level 1 support and used ServiceNow as their ticketing system.
  3. He is strong in Technical Troubleshooting since he’s been doing this for over 10 years now so he is confident that whatever level 1 issues that comes up he can resolves it.

Recruiters

Victor Chen, Senior Recruiter & Talent Broker

852 6700 6472, Victor.chen@svarecruitment.com

Perry, Sourcing Associate
info@svarecruitment.com

Employment Agency

Silicon Valley Associates Recruitment (Hong Kong) Limited

25F, Langham Place Office Tower, 8 Argyle Street, Mong Kok, Hong Kong

EA Licence Number: 62521

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment wil never charge any fees from job-seekers.

Potential Employer Terms

General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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