WeChat ID: SVARecruitment





11 / 19 / 2021





Experience Summary

Over 15 years working experience as Software technical support.


Currently working as XXX


Previous company:  XXX


Degree: BICT

University: XXX


Motives & Seeking

He is looking for job opportunity because he wants to go back to technical roles and looking for a company that is align to his career path goals. And for him sales are not his strength.


English- Fluent

Mandarin- Native

Japanese - Fluent

Recent / Current Salary

$19K RMB fixed per month


+Basic Benefits

Expected Salary

$25K RMB fixed per month

+Basic Benefits

Notice Period

1 month

Interview Availability

1-2 Days’ Notice

Interview Assessment Notes

  1. He is currently working in XXX as Senior Sales Ops but his duty is divided into two parts, one is sales and the other one is technical support to their clients. He wants to go back to full technical support role.
  2. In XXX he was working there as Senior Technical Support Engineer for 5 years and Support engineer for 3 years. He was in charge with worldwide customer like in Australia, US and other parts of the world. He provided solution to fix their problem on their security software and it is called End-Point Protection. He was also doing installation, configuration, and maintenance.
  3. He was with XXX as Technical Support Engineer for their XXX. He was supporting Japanese enterprise customer. He will answer calls for inquiries and other issues related to XXX. He is strong in handling problems and issues since he is supporting different nationalities. He needs to understand the concern and provide accurate solutions and he makes sure to make his clients feel sure that he can fix the problem.


Victor Chen, Senior Recruiter & Talent Broker

852 6700 6472, Victor.chen@svarecruitment.com

Perry, Sourcing Associate

Employment Agency

Silicon Valley Associates Recruitment (Hong Kong) Limited

907, 9th Floor, Silvercord Tower 2, 30 Canton Rd

Tsim Sha Tsui. Kowloon, Hong Kong

EA Licence Number: 65675

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Potential Employer Terms

General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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