WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan





08 / 23 / 2021







Experience Summary

Almost 13 years of experience as an IT Support


Currently working as IT Support in XXX


Previous company: XXX


Technical School major in Transportation in XXX


Motives & Seeking

He is looking for job opportunity that gives him the opportunity to grow in terms of technicalities.


English- Fluent

Mandarin- Native


Recent / Current Salary

$17K RMB fixed per month

+13th Month Pay

Expected Salary

$18.5K RMB fixed per month

+Basic Benefits




1 month

Interview Availability

1-2 Days’ Notice



Interview Assessment Notes 



  1. He is working currently in XXX as an IT Support. His main duty is to support in-house users for their computer issues in hardware or software. He is in charge in setting-up video conference using Microsoft teams. He also supported HK IT team for some IT projects, and he is escalating concerns to the HK IT team when the problem is not in his scope.
  2. He is strong in support Windows OS WIN &Win 10, windows server(2016-2019), he can troubleshoot it that is why he even rates himself in Microsoft as 5 out 5.
  3. He has an experience in structured cabling and setting up switches and router since he’s been an onsite support in XXX few years back. PS: almost configure completed by network team , I  give local assist , make sure the machine can be remoted successfully, or fix some Physical problems
  4. Most complex issues that he was encountered was in office 365(Teams, outlook ,Excel) concern, such as not receiving any emails. So, what he did was he examine, check all the possible reasons, and ask necessary question to the end-user and last do the troubleshooting hardware and software based on the result of the examination or gathering of information.


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Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen


Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.


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