WeChat ID: SVARecruitment

Junior Helpdesk Support/ICT Administrator - International Architectural Firm - $265K RMB

Technical Support

Ref: 146Wednesday 24 March 2021

Company Summary:

  • Our client is one of the established international architectural firm that is active in the broadest fields of architecture.
  • The headquarters is in Hong Kong, Amsterdam, Shanghai, Frankfurt and Dubai.
  • They are focused on delivering the best architectural design, infrastructural project, interior architecture, urban development, and product design.
  • Successfully completing projects across Asia, Europe and North America for more than 30 years.


Job Description:

  • After very successful 2020 and new projects, looking for Level 1 Helpdesk Support/ ICT Administrator to join the team.
  • Act as Subject Matter Expert in select technological areas to support team members.
  • Responsible for helping and providing the best support to colleagues during installation and operation of the solutions.
  • Responsible for daily troubleshooting on Meeting room devices, IT devices (Hardware), Windows OS, MS office, design applications, Anti-virus etc.


Key Candidate Criteria:

  • At least 2 years of working as a Level 1 Technical Support Engineer
  • Must be in Shanghai
  • Must have experience in Microsoft Windows, system and network configuration, registry, software installation, troubleshooting, scripting, Active Directory, etc.
  • Good to have knowledge in DHCP, DNS, IP addressing and sub netting.
  • Basic knowledge with cloud service (not limited to MS Azure; AWS etc) will be a plus
  • Can speak fluent English is a must.



  • Xizang Middle Road  Shanghai

  • Willing to travel for training and development


Compensation and benefits:

  • Up to $265K Annually+ bonuses
  • Medical & Other Benefits
  • Generous Annual Leave
  • Incentivize Trips
  • Annual Salary Review & Increase


How to apply:

  • To apply, please click the 'Apply' button below
  • First priority will be given to candidates who will apply directly on our website
  • For a confidential discussion on this or in any jobs that we have on hand please reach out with your CV and contact details at info @ svarecruitment.com