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Global level 1 or 2 Technical Support Engineer - IT Solution +$78K RMB


Ref: 144Wednesday 17 March 2021

Company Summary:

  • Our client is one of the established IT Service Company who provided world class IT Solutions Infrastructure services.
  • The headquarters is located in Malaysia and some part of Asia, Europe, North America and Oceania.
  • They are focused on delivering the best amalgamation of services and software for their customer.
  • Providing best IT Solution in market since 20212.


Job Description:

  • After very successful 2020 and new projects, looking for Level 1/2 Technical Support Engineer to join the team.
  • Act as Subject Matter Expert in select technological areas to support team members.
  • Responsible for helping and providing the best support to colleagues during installation and operation of the solutions.
  • Supporting 1,000 end-users.


Key Candidate Criteria:

  • At least 2 years of working as a Level 1 or Level 2 Technical Support Engineer
  • Can join with 2-3 weeks.
  • Must be in Shanghai
  • Must have solid experience in Microsoft Windows, system and network configuration, registry, software installation, troubleshooting, scripting, Active Directory, etc.
  • Good to have knowledge in DHCP, DNS, IP addressing and sub netting.
  • Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues.
  • Basic Knowledge of reporting/ITSM Tool [ Service now].
  • Can speak fluent English and Chinese is a must.



  • Jalan Stenses, Kuala Lumpur Malaysia
  • Willing to travel for training and development


Compensation and benefits:

  • Up to 78K RMB + bonuses
  • Medical & Other Benefits
  • Generous Annual Leave
  • Incentivize Trips
  • Annual Salary Review & Increase


How to apply:

  • To apply, please click the 'Apply' button below
  • First priority will be given to candidates who will apply directly on our website
  • For a confidential discussion on this or in any jobs that we have on hand please reach out with your CV and contact details at info @ svarecruitment.com