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Customer Care Assistant (Korean Speaking)- UK Luxury Retailer, MNC, +264K HKD

Other

Ref: 108Wednesday 2 December 2020

264000

Company Summary

  • Our client is a global modern luxury shopping brand for men and women. 
  • Established and partnering with 450 new-generation designers.
  • A multinational company expanding to 176 countries.
  • Founded over 30 years ago as small business, and transitioned online in 2012 with over 500 employees.

 

Job Description

  • After very successful 2020 and new projects, looking for new member to join the team of customer service in HK
  • To serve English speaking customers as well as for customers from Korea.
  • Reporting to the manager with 25 team members.
  • Amenable to work from home and on shifting schedule. Company will provide all equipment.

 

Key Candidate Criteria

  • Fluent in English and Korean is a must
  • Previous customer service experience is an advantage, but not a must.
  • Able to be Computer savvy. With strong internet at home
  • With good personality and high emotional intelligence.
  • Working hours 37.5 hours per week (including weekends & Public Holidays)
  • Shift time starts from 07:00am – 16:30pm and/or 15:00pm – 24:30am.

 

Office

  • Work from Home
  • Co-working office also provided in Causeway Bay

 

Salary

  • Up to 264K HKD Annually
  • Provide healthcare, life insurance, 13 month pay, 50% discount.
  • 15-17 days annual leave.

 

Apply

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